Business, Technology, assistant, chat, conversions, live, Online, Sales, Shopping, virtual
Thu, 12 Dec 2013 07:16:10 +0000
With most things (people, products, services) maintaining an online presence and providing seamless interactivity has become the rule rather than exception. When people are on their mobile devices, they expect to have whatever they need within a few swipes or clicks away. Live chat support has been growing in popularity on the business and consumer end. A study has shown that close to 60 percent of online shoppers prefer live chat support to any other form of interaction. In the digital culture of instant gratification, live chat is an important element to consider for your website. As attention spans continue to shrink, the response time people demand will decrease with it. There is perhaps no better way to respond to the needs of your customers than by having a live chat option on your website. Let’s take a look at a few perks of having a live chat marketing strategy: Virtual Sales Assistant Having a website without live chat is like having a store with no sales associates. Live chat provides a two-way line of communication that’s mutually beneficial for you and the customer. At the customer’s end, they have access to ask you various questions about your product or service. The allows them to get their concerns out of the way and click the “buy now” button. On the business end, it’s a tool that can aid in closing the sale. Aside from that, it allows you to gather analytic data in real time and helps to better the understand of consumer behavior. Product Enhancement Part of the analytic data that you can gather from live chat is user feedback. When solicited properly, this type of feedback can lead to vital product enhancements you may otherwise not have known you need to make. By carefully designing a system within the live chat tool, you can, for example, attach automated tags for each chat to categorize user feedback. Not only does this allows you to improve your end product, but all the other aspects of your business as well—from your website, your links, to the existing means of support available. Remote Working For bigger businesses that have a global reach, which entails consistent client contact for all hours of the day, you need to understand the significance of remote working with live chat. An example of remote working is employing live chat operators in different time zones who could simply log in to your web-based live chat software to address the needs of your customers 24/7. This element is often overlooked by businesses, and it leads to frustrated customers who need support, only to find the live chat status to be offline. Certainly, remote working requires substantially more resources, but there is a price to be paid if you want to keep ahead of the curve. Potential to Drive Conversions Driving conversions with live chat is yet another mutually beneficial element of this marketing tool. It’s too easy to drive confounded customers to a competitor when that user stumbles into trivial confusion. Live chat plays the role of safe guarding those occurrences, while also allowing you to either push other available services, convert, develop customer loyalty, or just utterly maintain a relationship with your customers. If you have ample resources to be consistent with your live chat tool, it can be utilized for all your business needs (in terms of consumer data, pushing sales, etc.), while also addressing most of your clients’ requirements. The continued growth of e-commerce requires businesses with an active online presence to up the ante when it comes to customer support and interaction. The resurgence of the live chat has opened up doors to enhance the user’s online experience. As the live chat support movement gathers steam, businesses need to keep a keen eye on it. It’s important to note that you need to be fully aware of your resources before you dive into integrating live chat on your website. Having the live chat option that is either buggy or inconsistent can do more harm than good in most cases, so it’s paramount to understand what you’re trying to get into. The bottom line: Those who realize the vast potential of this tool faster than others, will have a significant edge for years to come.
Industrial, Shop, chairs, comfortable, lower back, office, professional
Thu, 12 Dec 2013 07:03:46 +0000
Having a good chair can make the difference between complete comfort or body pain (and possibly terrible back problems down the road). When it comes to finding the right office chair, being cheap is the dumbest thing you can do. If saving money is more important that your health, then I guess we’re not on the same page. By having a good and proper chair for your work, you’ll eliminate the possibility of terrible back and neck pain. Plus, cheap chairs will break easily and sooner or later you’ll find yourself in the endless cycle of buying cheap crap every one or two years. So why not buy a great chair once and have no regrets down the road? Let’s have a look at our top pics for professional chairs. Steelcase Leap Fabric Chair A beautifully designed, ergonomic and strong chair with a comfortable fit that provides the perfect support for your back. You can easily adjust the arm positions. Control the movement of the upper back and lower back by adjusting the firmness. The material on the chair soaks up moisture and absorbs heat to keep your back at the right temperature. The Leap chair fits you comfortably for the entire day. Buy $889.00 Air Grid Leather Chair The Office Star Space Professional Air Grid Chair is one of the best on the market. Renowned for being purchased for use in military services, this chair is known for providing the ultimate comfort needed for those who work up to 12 hours a day. With its thickly padded contour seat to support the back and heavy duty base, it stands out from the crowd. It’s also covered with a breathable mesh, making it body temperature comfortable as well. All in all, the Professional Air Grid Chair is a great buy. It has many adjustable settings which allow you to tailor the chair to your body type. The lumbar support means that your weight is evenly distributed giving good back support. The height adjustment also gives that added sense of comfort, allowing your feet to sit comfortable on the floor. It has a sleek, modern and stylish look, which makes it desirable to have in any office. Buy $169.00 Raynor Ergohuman The Raynor Ergohuman chair boasts of many good features such as seat adjustment, height adjustment, a headrest, and it allows you to lean back. This chair is so comfortable that people report falling asleep on it! What makes it an outstanding purchase is that it also comes with a 5 year warranty. The chair also has commendable features such a tilt control, which allows you to adjust the chair to the preferred slant for your body, as well as good back angle adjustment. The Raynor Ergohuman chair is top of the range, and for its price, gives the quality that you would expect. It also comes in a variety of colors, such as blue, grey, black and orange. With swivel wheels it makes it easy to move around while doing important tasks. The upholstery is of the finest quality and also comes with mesh covering that promotes hygiene and temperature control. If you want your chair to be confortable, last for years, and be durable, this chair is an absolute must have for any office. Buy $649.00 Herman Miller Aeron With a 12-year warranty, Herman Miller claims to provide comfort that no other chair can provide. It has high tech fabric, namely graphite and carbon, putting it above the rest. It has extra padding, which gives ultimate comfort, but it also gives the chair a unique look. It’s easy to assemble and the delivery is timeless. The Aeron chair distributes body weight throughout making it a guaranteed chair for comfort. It also has mesh fabric, but the mesh is tighter, giving a more luxurious and less economical look. Keep in mind that all the product parts are fully replaceable. Buy $577.15
Giveaways, Elegant, free, Giveaway, themes, win, Wordpress
Wed, 11 Dec 2013 19:00:45 +0000
Today we are pleased to announce a great giveaway courtesy of Elegant Themes. Three people will have a chance to win a developer subscription to Elegant Themes and get complete access to their entire collection of 86 themes! Elegant Themes is well known among the WordPress Community, and has been around for over five years. Their goal has always been to create the best WordPress Themes with a pixel-perfect eye for detail and a high standard for aesthetic. The themes they make are incredibly easy to use and modify. Inside every theme you will find a “Theme Options” tab to give you full control over your website. If you ever run into a problem, you don’t have to panic. Their dedicated tech support staff puts other companies to shame. You will never be left in the dust wondering how to fix or change something. Even if you’re a newbie, you can be sure that you will have your blog up and running without a hitch regardless of your experience level. Today we would also like to talk about their highly anticipated theme called Divi. Divi is one of the most powerful multipurpose themes they’ve ever created. The design is smooth, modern, and elegant, with the user interface being equally flexible and intuative. Check out the preview video below: Each Developer Membership Contains: Complete access to all themes. Perpetual theme updates. Premium technical support. Complete access to all Plugins. Layered photoshop files. How to Win: Enter using the widget below. Winners will be contacted via email address, so be sure to use a valid email when entering. We wish everybody the best of luck! a Rafflecopter giveaway
Business, customers, gift, ideas, service, thank you
Wed, 11 Dec 2013 07:31:23 +0000
Giving clients gifts is a great way to say thank you, to remind the client to send business your way, and to show your thoughtfulness. Here is a list of the 10 client gifts to say thank you. Gifts That Highlight Your Services If you’re in the services industry, consider saying thank you in a way that highlights your services. If you’re a graphic designer, create a thank-you card that shows off your design skills or send personalized stationery that you designed just for them. Web developers could design an online site to say thanks while implementing the newest techniques in website design. If your company produces a product like wine, candies, or nuts that lend well to gifts, consider sending a sample along with a thank-you card, especially if you have a new product you want to familiarize your clients with. Local Specialties Since you’re familiar with products produced in your local area, choose something from a local store that is well-loved. This could be a popular local wine or a truffle from a local chocolatier. If a local shop or store has been highlighted nationally, such as a doughnut shop featured on the travel channel or a cupcakery that won the big prize on Cupcake Wars, then it’ll make a great choice, especially if the client has heard of it. Handmade Gifts Nowadays, you can find pretty much anything online. One great choice is a handmade gift from sites like Etsy, which includes gifts like customized plates, porcelain birds, handmade soaps, and many other unique items. Over at She Knows, you’ll find a list of products on Etsy that are perfect for the business sector. This list includes hand painted business card holders, wooden pens, and leather day planners. Items That Promote Your Business Practical gifts are a great way to ensure that the gift will be used. Slap on your logo and it’s suddenly a marketing tool, too. There are many promotional products that you can choose from. Promotional items could be as simple as a pen or useful like an umbrella, a canvas bag, calendar, or key chain. If you give out a lot of gifts, these items are great because you can buy them in bulk and get a great deal. Have a bunch of business swag on hand to give out to clients along with a thank-you card. Thoughtful Gifts If you really want to be thoughtful in your gifts, you’ll need to know more about your clients. Whenever you communicate, whether in person, via email, or over the phone, take notes. Have they mentioned a favorite brand of coffee? What do they like to do when they’re not at work? If you need more help, social media is a great way to get to know them better. Using your investigative skills, you can pick the right gift for them. Monthly Gift Boxes Keep your business in your client’s mind with a monthly subscription. There are many monthly subscription gift boxes available including beauty or grooming products, snacks, skin care products, exotic coffee or tea samples, sunglasses, and pet products. Figure out something your client is interested in and send them a box. Choose subscriptions for either a month or a year. Check out Mysubscriptionaddiction.com for reviews, coupons, and various subscription services. Donations to Charities For clients who are philanthropists, a donation to a favorite charity is a great way to win favor. If possible, find out if there’s a charity the client or the company supports (maybe a quick call to the client’s administrative assistant could get you the information or check out the corporate website). Find a creative way to let them know that you donated, such as a personalized card that includes you holding the check made out to the charity. Delectables Let’s face it, we all love receiving unexpected treats. If possible, try to discover any food allergies or preferences. For example, if you’re having a casual conversation with the client, bring up your favorite food vices or any food allergies you have (if you have any). Then see if they mention anything they strongly dislike or anything they’re allergic to. This will help you avoid the faux pas of sending something that they can’t eat. There are lots of yummy treats that you can send, from chocolate covered berries to gourmet vanilla extract to fruit and cheese baskets. Plants Flowers and specialized plants are a great way to cheer up an office. Freshly cut flowers are a nice touch. Potted plants are even better because they last longer. Choose a gorgeous juniper bonsai tree, a kaleidoscope orchid, bamboo stalks, or a tropical bromeliad. Plants make great gifts because they’re easy to care for and help cleanse the air. For long-lasting gifts, choose one that works well in an office, such as ones that don’t need to be near a window. Include care instructions with the thank-you note. Many plants only need to be watered a couple of times a week. Personalized Gifts Names are important. According to Dale Carnegie in the book “How to Win Friends and Influence People,” “Names are the sweetest and most important sound in any language.” So doesn’t it make sense to choose gifts that are personalized with your client’s name? You’ll find many personalized gifts to choose from such as pens, letter openers, clocks, or USB flash drives. How you thank your clients will have a big impact on your business. Sometimes, even sending a gift to a client that you haven’t worked with in a while may help them think of you the next time they’re in need of the services or products you offer. In fact, consider sending more than just thank-you gifts. Consider sending gifts at Christmas or when the client has a major life event (marriage, birth of a child, etc.). It really lets them know you’re thinking of them and that they’re important. What’s your favorite gift from a business partner or vendor?
Freelancing, Cloud, document, Freelancers, Management, PDF, technological
Wed, 11 Dec 2013 07:02:58 +0000
Freelancers are usually “on-the-go”, “get-it-done” type of people. They’re running in a thousand directions, working on multiple projects, and trying to reign in new opportunities all at once. Even the best of them have a tough time staying organized and keeping everything in check – especially without overloading their most sacred possession: their computers. Luckily, the days of self loathing are quickly coming to an end thanks to the newest technological feat: the cloud. Document management in the cloud solves every freelancer’s two biggest issues: organization and memory space. Organization is paramount. Freelancers are known to have hundreds, if not thousands, of documents, PDFs and other image files floating around in the small wonder we all know as a laptop. Try though they may to keep everything in order, the likelihood of being overrun by files and folders isn’t that obscure. Unfortunately, our computers these days also don’t help with any of those traditional paper documents that we all have strewn around from when an idea struck at an inopportune moment or a meeting when our computer died. Going back and forth between paper documents and virtual files can be utterly confounding, further straining our already limited time and existing chaos. All of this only leads to one thing: missed opportunities. And all freelancers know that missed opportunities mean losing potential income. Because there is so much content bee-bopping around our computers, even those with significant memory space can quickly become bogged down. Given their heavy usage and a freelancer’s continuous saving of files, even new computers can become old memory-filled hunks in only a year or two. What’s more, as a freelancer’s computer approaches it’s capacity, it begins to slow down and create circumstances that hinder success. We’ve all been faced with the rainbow wheel of death at least once in our life and it only takes one instance when a freelancer loses work that was saved to send someone over the edge. Even worse, for a freelancer’s computer to crash with no potential for recovery is nothing short of cataclysmic. With cloud based document management all of these problems are solved, and at an extremely low cost when one considers the value of a freelancer’s ability to produce content on time. First, organization with a document management system is a streamlined thing of beauty. Not only are your electronic documents easy to find and keep track of, but with the simple addition of a scanner, all of your paper documents can also be organized in your system as well. What’s more, the very nature of the cloud allows you to store all of your documents with easy, instant access to them but without having to clog up your computer’s memory. In other words, you can keep your computer shiny, new, and fast for a lot longer. Of even greater excitement is the fact that files stored in the cloud can be accessed from any internet-enabled device. For the freelancer on the go, being able to glance at a file on a moments notice from their smart phone or tablet is a huge advantage. In short, by replacing traditional computer-based organization with a cloud-based document management system, freelancers can cash in on all those formerly missed opportunities. Stay on deadline, keep your publishers happy, and forget touting your computer everywhere you go. Remember, a happy freelancer is a more creative one!